Flipside Digital

Features

Everything you need to reach people, compliantly.

Email, SMS and fax in one platform, backed by carrier-grade delivery, real reporting and compliance built in. Here's the full picture.

By channel

Key features for each channel.

Email

  • Drag-and-drop builder + HTML upload
  • Open & click tracking
  • Bounce handling & suppression
  • SPF, DKIM & DMARC on every send
  • Custom sending domains
  • Reusable templates
Explore Email

SMS

  • Bulk SMS with personalisation
  • Two-way replies, one thread per contact
  • Registered sender IDs (ACMA telco)
  • Dedicated virtual numbers
  • Delivery receipts
  • Compliant opt-out handling
Explore SMS

Fax

  • Bulk fax campaigns
  • Delivery status tracking
  • PDF support
  • Inbound fax to the dashboard
  • Full audit logging
Explore Fax

Across the platform

The capabilities behind every send.

Deliverability

  • SPF / DKIM / DMARC setup
  • Custom sending domains
  • Suppression management
  • We authenticate, we don't spoof

Contacts & lists

  • CSV import with dedupe
  • Lists and segments
  • Email & mobile-only contacts
  • Suppression & opt-out sync

Automation & two-way

  • Multi-channel automation
  • Inbox replies in one place
  • One thread per contact
  • Triggered follow-ups

REST API & webhooks

  • One integration, three channels
  • Your own reference on every message
  • Delivery, opens, clicks and replies by webhook
  • Suppression kept in sync with your database

Reporting

  • Delivery, opens, clicks, opt-outs
  • Per-recipient logs
  • Bot vs human open detection
  • One-click CSV export

Compliance & security

  • ACMA-approved telco
  • Privacy Act 1988 aligned
  • Spam Act compliant unsubscribe
  • Per-tenant isolation & audit trail

Team & account

  • Roles & permissions
  • Credit system & billing history
  • Onshore data (AWS Sydney)
  • Real Australian support

See the whole platform in action.

Start a free trial, or talk to us about the right fit for your organisation.